Ticket purchase process





Ticket prompt
1. Performance tickets are special commodities. Unless the performance is cancelled due to force majeure, the orders are not refundable and can be resold on the platform;
2. The details of the performance are for reference only, and the specific information released by the organizer and the scene shall prevail. Please arrive on time to avoid missing the performance;
3. There is an official ticket to ensure that the sold tickets are;
4. According to the popularity of the performance, there may be a ticket platform you choose to express ticket delivery, home pickup and other ticket collection methods adjusted to on-site ticket collection, please understand;
5.The Platform will try its best to encourage the seller to fulfill the transaction agreement. If there is any problem in the seller's ticket payment process, the Platform can coordinate the ticket with the same or higher ticket size to replace it, otherwise the Platform will refund the seller infull and pay the user according to the compensation method and amount agreed on the order.
Performance details
因该项目强实名,故增加代拍,规则具体如下:
1、官方开抢前24小时内会进入抢票状态(此时不可取消抢票);
2、下单后,平台商家会根据下单要求进行多轮次代拍,如首次代拍未中可等待后续代拍机会,最终未出票成功,平台会全额退款;
3、代拍成功会在48小时内短信告知,并须按要面价补款,请务必留意;
4、购买后请耐心等待,不要在其他渠道重复购买,以免造成损失。
注意:
1、预留身份信息须与观演人信息保持一致!信息错误导致无法入场的,无法退款处理;
2、强实名代拍,不可转赠,如需退款则按主办方规则处理(代拍费不支持退);
3、未经开票前如需退款,需支付 5% 服务费;
4、未出票档之前购买的 看台/内场代拍费(不成功可退)订单,代拍成功后需再补票面款方能成功出票。
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